Mail-in laptop upgrades · U.S. nationwide
Laptop Plugged In but Not Charging
A battery stuck at one percentage or a “plugged in, not charging” message can come from a charging limit setting, adapter, cable, port, battery, or internal circuit.
Get a mail-in quoteWe check compatibility and quote parts and shipping before you send your laptop.
Start with simple checks
Confirm that the adapter matches the laptop’s required power rating and that the plug sits securely. Some laptops intentionally stop charging near a set percentage to preserve battery life; look for the manufacturer’s battery-care setting. A visibly damaged cable or hot, loose port should not be ignored.
When battery service is appropriate
If the battery is worn and the charger and port work, a replacement may solve the issue. We quote the exact compatible battery, starting at $79 labor plus part and shipping. If the computer will not charge even with a known-good adapter, or the port is damaged, a battery alone may not address it.
Send the precise model, any warning message, current charge level, and what you have already tested. That avoids shipping a laptop for the wrong fixed-price service.
Ready to check your laptop?
Email the exact model, what you want to improve, and your ZIP code. We’ll confirm whether a standard upgrade fits and provide a full quote before giving shipping instructions.
Ask for a quote